Privacy Policy

Updated Date: March 2, 2026

At Local Citation Services, we respect your privacy and are committed to protecting the personal information you choose to share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our local SEO and citation building services.

The website https://localcitationservices.io/ is developed by Citation Forge and is operated and managed by the Citation Forge Team. This Privacy Policy applies to all visitors, prospective customers, and clients who interact with this website, contact us, or purchase our services.

Our goal is to maintain full transparency in how your information is handled. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and other international privacy regulations, to ensure your data is processed lawfully and responsibly.

Information We Collect

To deliver our services effectively and maintain a secure, user-friendly website, we collect certain information from users. This information may be provided directly by you or collected automatically during your visit. We collect only what is necessary to operate our business and serve you efficiently.

Information You Provide Voluntarily

When you interact with Local Citation Services through contact forms, email communication, order forms, or service inquiries, you may voluntarily provide personal and business-related information, including:

  • Full name
  • Email address
  • Phone number
  • Business name
  • Business website URL
  • Business address and location
  • Country or region
  • Any additional details you choose to share regarding your project or inquiry

If you become a client, we may also request billing-related details required for invoicing and service fulfillment.

This information is used to respond to inquiries, prepare service proposals, deliver citation and local SEO services, manage client relationships, and provide ongoing support.

Payment Information

All payments for services offered on localcitationservices.io are processed securely through PayPal. The website is operated by the Citation Forge Team, and all invoices are generated and issued by Citation Forge.

Once an order is confirmed, the Citation Forge team prepares and sends the official invoice using the billing information you provide. We do not collect, store, or process your credit card, debit card, or banking information on our servers.

For invoicing, payment tracking, and accounting purposes, we may retain limited billing information, including:

  • Business name
  • Billing address
  • Contact number
  • PayPal-linked email address

All payment transactions take place entirely on PayPal’s secure platform and are governed by PayPal’s own privacy and security policies. Citation Forge does not have access to your sensitive financial details.

Information Collected Automatically

When you visit localcitationservices.io, certain technical information is collected automatically through cookies and similar tracking technologies. This may include:

  • IP address
  • Browser type and version
  • Operating system
  • Device type
  • Referring URLs
  • Pages viewed on our website
  • Time spent on pages
  • Interaction and navigation behavior

This data is collected using tools such as Google Analytics and is processed in an aggregated and anonymized manner. It does not personally identify you and is used solely to improve website performance, usability, and user experience.

How We Use Your Information

We use personal information only for legitimate business purposes directly related to our services and operations.

Service Delivery

Your information enables us to understand your business requirements and deliver accurate, effective local citation building and listing management services.

Communication

We use your contact details to respond to inquiries, share updates, request verification details where required, and provide customer support.

Invoicing and Payment Tracking

Billing details are used strictly for invoice generation, payment confirmation, and financial record-keeping.

Website Optimization

Aggregated analytics data helps us improve website structure, content quality, and overall user experience.

Security and Abuse Prevention

Technical data may be used to detect suspicious activity, prevent unauthorized access, and protect the integrity of our website.

Legal Compliance

We may retain or process information where required to comply with legal, tax, or regulatory obligations.

We do not sell, rent, trade, or misuse your personal information.

Legal Basis for Processing (GDPR)

For users located in the European Economic Area (EEA), we process personal data under the following legal bases:

  • Consent – when you voluntarily submit information
  • Contractual obligation – to fulfill service agreements
  • Legal obligation – to meet regulatory requirements
  • Legitimate interest – to improve services, prevent fraud, and maintain website security

Cookies and Tracking Technologies

Local Citation Services uses cookies and similar technologies to enhance website functionality and analyze traffic patterns.

Cookies are used to:

  • Measure website traffic and performance
  • Understand user navigation behavior
  • Improve content and usability

You can control or disable cookies through your browser settings at any time.

Third-Party Services and Tools

We use trusted third-party services to operate our website and deliver services efficiently:

  • Google Analytics – website traffic and behavior analysis
  • Google Search Console – search visibility and performance monitoring
  • PayPal – secure payment processing

Each third-party service operates under its own privacy policy, and we encourage users to review them separately.

Data Sharing and Disclosure

We do not sell or share personal data for marketing or advertising purposes.

Information may be shared only:

  • With essential service providers for operational purposes
  • When required by law or legal authority

Internal access to personal data is restricted to authorized team members only.

Data Retention

We retain personal data only for as long as necessary to fulfill service obligations, respond to inquiries, and comply with legal or accounting requirements.

You may request deletion of your personal data at any time, subject to applicable legal obligations.

Data Security Measures

We use industry-standard security measures to protect your data, including:

  • HTTPS and SSL encryption
  • Secure hosting infrastructure
  • Restricted internal access controls
  • Continuous monitoring for threats

While no system is entirely risk-free, we take reasonable steps to safeguard your information.

Your Privacy Rights

GDPR Rights (EEA Residents)

  • Right to access
  • Right to correction
  • Right to deletion
  • Right to restrict processing
  • Right to object
  • Right to data portability

CCPA Rights (California Residents)

  • Right to know
  • Right to request deletion
  • Right to opt out of data sale (we do not sell data)
  • Right to non-discrimination

To exercise your rights, contact us at hello@citationforge.com. We aim to respond within 30 days.

Children’s Privacy

Our services are intended for individuals aged 13 years or older. We do not knowingly collect personal data from children under 13.

International Data Transfers

Local Citation Services is operated by the Citation Forge Team based in India. If you access our website from outside India, your data may be transferred to and processed in India or other jurisdictions where our service providers operate. Appropriate safeguards are in place to protect your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised policy.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

Email: hello@citationforge.com
Website: https://localcitationservices.io/