Terms of Service

These Terms of Service (“Terms”) outline the rules and conditions that apply when you access or use the website and services offered through Local Citation Services. By visiting this website or purchasing any services, you agree to be legally bound by these Terms.

The website https://localcitationservices.io/ is developed by Citation Forge and is operated and managed by the Citation Forge Team, a digital marketing team based in India. Through this platform, we provide local citation building and related local SEO services to clients worldwide.

These Terms are designed to protect both you (the client) and us (the service provider) and to ensure a clear, transparent, and professional working relationship. Please read them carefully before engaging with our services.

Additional policies, including our Privacy Policy and Refund Policy, form an integral part of these Terms and should be reviewed alongside this document.

Acceptance of Terms

By accessing our website, contacting us, or purchasing any services offered through Local Citation Services, you confirm that you have read, understood, and agreed to these Terms of Service in full.

If you do not agree with any part of these Terms, you should not use this website or proceed with any service request.

These Terms apply to all visitors, users, and clients, regardless of geographic location. Continued use of the website or services after updates to these Terms are posted will constitute acceptance of the revised Terms.

By using our services, you also agree to be bound by our:

• Privacy Policy, which explains how we collect and use personal data
• Refund Policy, which outlines refund eligibility and conditions

If you are entering into this agreement on behalf of a business or legal entity, you confirm that you have the authority to bind that entity to these Terms.

Key Terms and Definitions

For the purposes of these Terms of Service:

• “Local Citation Services,” “we,” “our,” or “us” refers to the website localcitationservices.io, developed by Citation Forge and operated by the Citation Forge Team.
• “Citation Forge” refers to the digital marketing agency based in India that develops, operates, invoices, and delivers services through this website.
• “Client,” “you,” or “your” refers to any individual, business, or organization accessing the website or purchasing services.
• “Website” refers to https://localcitationservices.io/ and all associated pages and content.
• “Services” refers primarily to Local Citation Building and related local SEO services offered through this platform.
• “Order” means any request for services placed via email, chat, contact form, or direct communication.
• “Deliverables” refers to reports, live listing URLs, documentation, or other outcomes provided as part of a service.
• “Third-Party Site” refers to external directories or platforms not owned or controlled by Citation Forge.
• “Business Days” means Monday through Friday, excluding public holidays observed in India.
• “PayPal” refers to the payment processor used for all transactions.

Scope of Services

Local Citation Services provides manual local citation building and related local SEO services. All services are customized based on the client’s business type, location, and goals.

Local Citation Building

Manual creation and submission of business listings on relevant and authoritative directories to improve local search visibility. All submissions are based strictly on the information provided by the client.

Citation Cleanup & Updates

Where applicable, we may update or correct existing listings to improve accuracy and NAP consistency.

Custom Local SEO Support

Additional local SEO-related services may be offered based on specific client requirements and confirmed in writing before work begins.

Service Limitations

• We do not guarantee specific rankings, traffic, or search engine results.
• SEO results depend on many factors beyond our control, including competition, website quality, and algorithm updates.
• We do not use black-hat or guideline-violating SEO practices.
• All services are delivered based on the agreed scope confirmed before work begins.

User Obligations

By using our website or services, you agree to:

Provide Accurate Information

You must provide correct and complete business details, including name, address, phone number, website URL, and other required information. We are not responsible for errors caused by incorrect or incomplete data.

Timely Communication

Delays in responding to requests for information or approvals may affect delivery timelines.

Legal & Ethical Compliance

You confirm that your business, content, and listings comply with applicable laws and do not promote illegal, misleading, or prohibited activities.

Payment Responsibility

All services must be paid in full in advance via PayPal. You are responsible for any applicable transaction or currency conversion fees.

Proper Use of Deliverables

Deliverables may be used for your own business purposes only and may not be resold or redistributed without written permission.

Ordering and Payment

Placing an Order

Orders may be placed via:

• Website contact form
• Email: hello@citationforge.com
• Live chat

Once requirements are confirmed, a service quote is issued.

Payment Terms

• Payment Method: PayPal only
• Invoice: All invoices are generated and sent by Citation Forge
• Currency: Typically USD, unless otherwise agreed
• Work Start: Begins only after payment confirmation

Failure to complete payment may result in order delay or cancellation.

Refund Policy

All refund terms are governed by Citation Forge’s official Refund Policy:

👉 https://citationforge.com/refund-policy/

By placing an order, you confirm that you have read and agreed to this policy. Refunds are not guaranteed and are assessed based on project status and delivery stage.

Delivery Timeline

Estimated timelines are shared before work begins. Actual delivery may vary based on project complexity and client responsiveness.

Mode of Delivery

Deliverables are shared via email or agreed communication channels and may include:

• Live citation URLs
• Google Sheets / Excel reports
• Screenshots or documentation

Third-Party Dependencies

We do not control third-party directories. Listings may be edited, removed, or rejected by those platforms at their discretion.

Revisions and Replacements

• Minor corrections related to formatting or submission errors may be addressed at no cost.
• Replacements are offered only where applicable and within reasonable limits.
• Errors caused by incorrect client-provided data are not eligible for free replacement.

Intellectual Property

Upon full payment, clients are granted the right to use deliverables for their business. Citation Forge retains ownership of internal processes, methodologies, templates, and systems.

Clients may not resell or replicate our service models or proprietary workflows.

Confidentiality

All client information is treated as confidential and used only for service delivery. Access is restricted to authorized team members. We do not share client data except where required for service execution or legal compliance.

Third-Party Links & Platforms

We are not responsible for third-party directory policies, content changes, link removals, or platform behavior after submission.

Prohibited Activities

We reserve the right to refuse or terminate service if a client engages in:

• Spam or black-hat SEO requests
• Fraudulent or misleading submissions
• Abuse or harassment of our team
• Attempts to exploit systems or processes

Violations may result in immediate termination without refund.

Disclaimer

All services are provided on an “as-is” basis. We make no guarantees regarding rankings, traffic, or SEO outcomes. Results vary based on multiple external factors.

Limitation of Liability

To the fullest extent permitted by law, Citation Forge shall not be liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the amount paid for the specific service.

Termination

Either party may terminate services subject to these Terms and the Refund Policy. Obligations related to payment, confidentiality, and intellectual property survive termination.

International Users

Services are operated from India and offered globally. By using our services, you consent to cross-border data processing in accordance with our Privacy Policy.

Amendments

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of revised Terms.

Contact Information

For questions regarding these Terms or our services, contact:

📧 Email: hello@citationforge.com
🌐 Website: https://localcitationservices.io/